Lizzie came to me with problems that a lot of girls who want to be blonde experience. Her roots were screaming at her and the rest of it was a patchy mess of white and orange. It appears that someone was trying to make her into a multi-dimensional blonde. Her highlights were over-processed, which left them brittle, white, and stripy. To try to make her lighter overall, her base was also bumped (or slightly lightened) and then toned to remove warmth. Over time the toner wore off and Lizzie was left with dry damaged highlights on top of orange hair. This kind of practice is extremely common among hairdressers who simply weren’t taught any better. You can bring in as many pictures of Jennifer Aniston as you want, but you’re simply never going to get what you want with these colorists. Lizzie was put on hair color rehab, and after 6 months her hair color was back on track.